Thank you for a really amazing stay. Great hotel overall, is has good service and stunning location in forum. The rooms are well-kept and brand-new and the bathrooms are huge. They have a beach bar.

All in all, it's great place that has wonderful staff with a wheelchair.

Nice hotel in a great location in the colonial area, loved this place. Everything was perfect, the staff were exceptional and incredible. The room I had was a nice size and well-kept with a big size bathroom. Highly recommended for snorkeling.

The staff was dismissive.

The breakfast was freshly cooked, the check in was quick. The room was well-kept and I greatly enjoyed the pool, it was nice. Location: the hotel was short walk to a water park as well as the shopping strip.

It was surely a really great stay on vacation.

Freshly prepared breakfast, lots of options available. Excellent service, free parking available on-site.

Great hotel, marvellous location elsewhere in the resort for a buffet or restaurant and kind staff.

Nice base for discovering Xpu Ha with very informative and knowledgeable staff with a wheelchair.

This budget-friendly resort in Mexico's Riviera Maya is in the perfect location, close to the bustling town of Puerto Adventuras. With an ethical approach to wildlife, they uphold the social trend of not keeping wild animals on-site. Guests can enjoy a wide range of activities, ensuring there's never a dull moment during their stay. The rooms are clean and well-maintained, with spacious bathrooms and comfortable beds. The buffet breakfast offers a variety of tasty options to start your day, and the stunning views of the surrounding nature add to the overall experience.

Some guests have mentioned that the check-in process can be slow, which might cause some frustration.

Buffet great, layout extremely neat. Club is huge, but it gets totally lost, enough places in the restaurant and on the beach.

Staff nice, but they often seem rushed, too many guests. Staff at reception not very obliging, no warmth and no smile at all. Beds worn out.. Cocktails free, unfortunately taste bad. Food in the most special restaurant was delicious and great, but also here the waiters seem rushed. Restaurant not cosy, kitchen smell.

Variety of pools

Food can be better Staff can be more knowledgeable There was little service, all self serve and big line up at he bars

Incredible resort with a fantastic beach, attentive service, and a wide range of amenities. The buffet food was delicious, and the "sit down" meals were absolutely outstanding. The animation team kept us entertained throughout our stay. I would highly recommend this hotel for a memorable vacation.

The beach is beautiful and has plenty of chaises. The pool is also very large and nice.

Whenever we had a question or request it never seemed to be answered or resolved by the first person we spoke to. We were always referred somewhere else. Making reservations at the restaurants had to be done the first day you arrive if you wanted to get in, even then you may not get the restaurant or time you prefer. My teenagers liked the activities available however, the resort requires a parent to sign for anyone under 18 each time they use the equipment even ping pong and that was not very convenient for me or them. Each building has a courtyard where people walk to rooms - it can be very loud late at night or in the early am when people are coming back to their rooms.

The breakfast is satisfying and the staff is wonderful. Just 400 meters away, there is Marenostrum where you can have a delicious dinner. Everything was amazing at this place. The Xpu Ha beach is conveniently located nearby.

Is it a Hotel-no, it is the heaven on erth! Be there for 7 days for me and my husband was the best holidays we engoje everything employees, food, beach..... Big thank from us.